Urgent medical records

Date sent: Friday 29 July 2016

To all BBOLMC practices

Issue date: 29.07.16

Please note below the 2 extracts (edited slightly by me) from the PCSE Update for GP Practices – 15 July 2016

Urgent medical records

If you have an urgent clinical need to access information in a medical record, PCSE can facilitate contact between you and a patient’s previous GP, to ensure the details needed get to the relevant clinician in good time. If you’d like us to facilitate the exchange of information between practices, please email PCSE.enquiries@nhs.net and put ‘Urgent medical information request’ in the subject line.

Second tier mechanism

If you’ve requested urgent records which you haven’t received, please let us know by emailing PCSE.enquiries@nhs.net and put ‘Outstanding urgent record request’ in the subject line. We can then confirm that the records requested are marked as urgent, and will arrange for them to be sent to you as soon as possible after processing.

Removal of patients from practice lists

If you need to request the immediate removal of a patient from your practice list, we’ve set up a new dedicated email address: pcse.immediateremovals@nhs.net, so we can action your request more quickly.

Requests will be processed within 24 hours of receipt. Please note that this email address should only be used for patients that require immediate removal from your practice list, where police involvement has been recorded and referenced. For all other patient removals, please email PCSE.enquiries@nhs.net


Dr Paul Roblin


Tel: 07799116597 or 01628 475727



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